Terms & Conditions

1. Introduction

These Terms & Conditions govern the sale of goods and services by Ahura Pte Ltd (“the Company”) to its customers (“the Buyer”). By placing an order, the Buyer agrees to be bound by these terms.

2. Definitions

Goods: Refers to all products sold by Ahura Pte Ltd.
Services: Refers to any services provided by Ahura Pte Ltd in connection with the Goods. Buyer: Any individual or entity that purchases Goods or Services from Ahura Pte Ltd.

3. Ordering

Orders can be placed via the Company’s website, email, or phone. The Company reserves the right to reject any order for any reason, including but not limited to product availability or pricing errors.

4. Pricing

All prices are listed in the applicable currency and are subject to change without prior notice. The Buyer will be informed of the total cost, including taxes and shipping fees, prior to order confirmation.

5. Payment Terms

Payment must be made in full before the Goods are dispatched unless otherwise agreed in writing. Accepted payment methods include bank transfer, credit card, and other methods specified by the Company.

6. Delivery

The Company will make every effort to deliver Goods on time; however, delivery dates are estimates and not guaranteed. The Buyer is responsible for providing accurate shipping information. The Company is not liable for delays or losses resulting from incorrect information.

7. Returns and Refunds

The Buyer may return Goods within [30 days] of receipt for a refund or exchange, provided the Goods are unused and in their original packaging. Custom orders or specially priced items are non-returnable. The Buyer must contact the Company to obtain a Return Merchandise Authorization (RMA) before returning any Goods.

8. Warranty

The Company provides a warranty for its Goods as specified by the manufacturer. The warranty covers defects in materials and workmanship. The warranty does not cover damages resulting from misuse, neglect, or unauthorized repairs.

9. Limitation of Liability

The Company is not liable for any indirect, incidental, or consequential damages arising from the use of the Goods or Services. The total liability of the Company shall not exceed the purchase price of the Goods or Services in question.

10. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of Indonesia.

11. Amendments

The Company reserves the right to amend these Terms & Conditions at any time. Any changes will be posted on the Company’s website.

12. Contact Information

For any inquiries regarding these Terms & Conditions, please contact:

Ahura Pte Ltd
Email: [info@ahura-pte.com]
Phone: [____]